I'm sorry to declare that our expertise in the AA counter in Newark was less than stellar – Of the two purchaser service reps in the counter assisting travellers examining in, a person focused her time and energy to ONLY First-class travellers, and one other female looked as if it would do as little as feasible – too busy worrying about what everyone else was carrying out – all apart from what she might be accomplishing! As the line grew lengthier, the less intrigued she grew to become, and her attitude was horrific – It took us significantly less time to get on the Airport than it did standing in line to examine in! (in excess of an hour with only four men and women in front of us). By the time we stepped up towards the counter – a whole new agent received on board – we needed to “tranquil ourselves down†– you may visualize how one other forty or so individuals started to sense behind us! As you regularly attempt to tell us, you “treatment†concerning the passenger, which person could use a bit of Mindset adjustment – or obtain her One more place!
Ref: Ticket quantities 0012320492735/2736. We needed to terminate our flight to Puerto Vallarta from Orlando on Sunday, February 7th as a result of disease. I comprehend we can use our tickets throughout the 12 months from day of order.
We is not going to fly American Airways ever again, and neither will my relatives and buddies. they will reduce quite a bit a lot more than the $863 he stated.
I are actually traveling with American Airlines for a few years now and am now very stunned in a current prevalence. I had just gotten back again from trip to find that my suitcase was lacking. American Airlines instructed me I had been speculated to get it again the next day, nevertheless I only acquired it 2 times later and located that my suitcase were ripped open up and destroyed.
I tried to make reservations for a close-by hotel by way of your Airline Lodging services just to understand that there were no vacant rooms available. I was still left to affix like it the remainder of the displaced passengers to rest in the airport terminal on the cot by using a blanket and pillow. I'm appalled that within the 21st Century, I needed to encounter this amount of humiliation.
My grievance is, on March 8th. My luggage was delayed from Chicago, my place was Dane County Airport Madison Wi. When it experienced arrived, it had been shipped. Nonetheless, the baggage were ruined and taped up. I called inside of a complaint at once. I had been givin several mobile phone figures as well as firt 1 was only a recording to leave my cellphone and somebody would get back to me.
We'd like a penned verification from American Airlines to method our cruise insurance assert. Stating the instances of delays on the day we traveled to board our ship.
I used to be fortuitous sufficient being on board American Airways Flight #32 (LAX – JFK) on labor working day….my partner And that i ended up seated independently…we had a Loss of life during the spouse and children and have been planning to nyc for any funeral…….
I've experimented with, without good results to achieve your customer service Division. I misinterpret the flight time on your flight 3530 and wish to vary it. I attempted contacting within just 5 minutes of booking this flight but have experienced no response. I have not despatched this information in advance of
I used to be on keep with reservations quite a few periods for extremely very long amounts of time. A person AA reservations and one particular agent told me it would Value me an extra $189.00 to fly out future early morning then said that flights had been booked following working day.
continue to practically nothing on flight 1583. Never realize deficiency of communication. Am now realizing I'm unlikely to make connection in Miami at 10am
So, There are some point’s I've observed that I will Notice right here, and consider it my own educational venting because they do not serve The client very well in any respect regarding this:
Not just have been we not seated in Business enterprise as instructed, we soon acquired that the video clip procedure and WiFi was failing to function and we wouldn't be able to hear songs or videos during our 10 hour flight. I generally look forward to savoring flicks on prolonged flights.
The pink tape to secure a response a couple of genuine tousled trip from start out to complete is horrible. I have already been endeavoring to receive a response from AA even so the run around is exactly what AA desires so you'll surrender..GUESS WHAT ? i dont throw in the towel effortlessly. so AA i await your reply.